FAQ

Ordering

What form of payment do you accept?

We currently accept payment via Visa / MasterCard / American Express and Paypal.

Do you offer wholesale prices lower for larger quantities than 144?

Yes, contact us at wholesale@lotsofbuttons.com for more information.

What are "L" sizes?

"L" stands for ligne, which is the industry standard for measuring the diameter of buttons and a French word meaning "line". You can view a conversion chart between ligne, inches and centimetres here: Lots of Buttons Size Chart.

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We try our best to keep our product descriptions accurate, but in the event that an image does not match the description, the words are considered as the correct selection. Please e-mail us if you have any questions or concerns.

What happens if certain buttons are out of stock?

We are committed to providing you with the largest selection of buttons available. However, from time to time certain buttons may be out of stock. If a button you order is out of stock, we will contact you with a suggested substitute or we may need to refund you for the buttons that are out of stock and ship you the rest of your order.

Shipping

Where do you ship to?

We ship anywhere in the world! Express airmail shipping is free for all orders over $89.99, shipping by ship is free for all orders over $20.01

How long does it take for my order to arrive?

Express shipping: 6-11 days. Shipping by ship: 45-90 days. For Canada, please consider shipping time 30-45 days. However, we are unable to guarantee the arrival time of your order.

Please note that larger orders, especially orders with a large selection of different types of buttons (10 or more different selections) may sometimes take longer to fulfill and can take up to 4 additional weeks to arrive. Please contact us at hey@lotsofbuttons.com if you need your order to arrive sooner.

How do I receive free Express shipping?

Spend $89.99 or more and you will automatically receive free Express shipping. Free shipping is calculated after any applicable coupons and discounts. Minimum amount subject to change if we need to balance our costs, but we will try our best to keep it at that amount.

Returns

We do not accept returns or refunds on non-defective products.

Please email us at hey@lotsofbuttons.com if you would like to return part or all of your order with the following details:

1. Your order reference code

2. Item(s) you wish to return

3. Reason for return

Please note that generally, shipping charges will be deducted from the refund amount (including for orders of $89.99 or above where shipping charges were originally waived) and returns may also be subject to a 30% restocking fee. Please also refer to "Return Policy" under http://www.lotsofbuttons.com/pages/terms for more details.

Has your question been left out? Never fear! Please email us at hey@lotsofbuttons.com, and we'll get back to you within a day!

About FAQ Contact Terms Privacy Careers Size Chart

Lots of Buttons was founded to help crafters and clothing makers find the materials they need at the lowest prices. Most crafters and designers can't access the buttons they want if they live in a small city, are looking for a rare button, or don't have the time to look through many stores.
Buttons are hard to find! They're also expensive, as keeping enough buttons in a retail location to allow people to find what they want is costly. Lots of Buttons is the cheapest button store online by far, typically selling at 50% off other stores. Lots of Buttons also makes it her prime mission to educate people about saving the environment by finding the lost button, rather than scrapping an item of clothing. Our team also delights in assisting charities and communities with materials and gifts for projects involving crafting, sewing and making clothing for and with people in disadvantaged situations. Through the "Buy a Button, Give a Button" program, Lots of Buttons seeks to provide communities, churches and charities with creative materials.