FAQ

Ordering

What form of payment do you accept?

We currently accept payment via Visa/MasterCard/American Express/Paypal/Wepay.

Do you offer wholesale prices lower for larger quantities than 144?

Yes, contact us at [email protected] for more information. 

What are "L" sizes?

"L" stands for ligne, which is the industry standard for measuring the diameter of buttons and a French word meaning "line". You can view a conversion chart here: Lots of Buttons Size Chart.

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We try our best to keep our product descriptions accurate, but in the event that an image does not match the description, the words will be considered the correct selection.  Please e-mail us if you have any questions or concerns.

What happens if certain buttons are out of stock?

We are committed to providing you with the largest selection of buttons available. However, from time to time certain buttons may be out of stock. If a button you order is out of stock, we will contact you with a suggested substitute or we may need to refund you for the buttons that are out of stock and ship you the rest of your order.

Shipping

Where do you ship to?

We ship anywhere in the world! Shipping is free for all orders over $20. We're committed to free shipping as thank you for coming to our website.

How long does it take for my order to arrive?

It usually takes 1-3 weeks, depending on where you are. If you're in a large city, chances are it will take around 7-14 days, and if you're in a more pristine location, it might take as long as 21 days.  However, we are unable to guarantee the arrival time of your order.  Please note that larger orders, especially orders with a large selection of different types of buttons (10 or more different selections) may sometimes take longer to fulfill and can take up to 4 weeks to arrive.  Please contact us at [email protected] if you need your order to arrive sooner.

How do I receive free shipping?

Spend $20 or more and you will automatically receive free shipping.  Free shipping is calculated after any applicable coupons and discounts.  Minimum amount subject to change if we need to balance our costs, but we will try our best to keep it at that amount.

Returns

Please email us at [email protected] if you would like to return part or all of your order with the following details:
 
1.  Your order reference code 
2.  Item(s) you wish to return
3.  Reason for return
 
Please note that generally, shipping charges will be deducted from the refund amount (including for orders of $20 or above where shipping charges were originally waived) and returns may also be subject to a 30% restocking fee. Please also refer to "Return Policy" under http://www.lotsofbuttons.com/pages/terms for more details.
 

Has your question been left out? Never fear! Please email us at [email protected], and we'll get back to you within a day!